Last updated: July 2026
These Terms & Conditions govern the use of HARAL LOGISTICS services, including delivery, courier, and moving bookings. By booking a service with us, you agree to the terms outlined below.
Quotes are based on the information provided at the time of enquiry, including item size, weight, and distance. If actual details differ significantly on the day of collection, we reserve the right to adjust the price accordingly, with prior notice to the customer.
Bookings may be cancelled or rescheduled free of charge up to 24 hours before the scheduled collection time. Cancellations or changes made within 24 hours may incur a rescheduling fee.
All deliveries and moves are covered by standard goods-in-transit insurance. Customers are encouraged to declare the value of high-value items in advance so appropriate cover can be arranged. HARAL LOGISTICS is not liable for pre-existing damage or items not properly disclosed at booking.
Customers are responsible for providing accurate pickup and delivery information, ensuring reasonable access for collection and delivery, and being available (or arranging an authorised contact) at the agreed time.
If a driver is unable to complete a collection or delivery due to the customer or recipient being unavailable, we will attempt to rearrange the booking. Repeated failed attempts may incur an additional fee.
Payment is due as agreed at booking, via bank transfer, card, or approved business account invoicing. Business account terms are agreed individually and outlined in a separate account agreement where applicable.
We do not transport illegal goods, hazardous materials, or items prohibited under UK transport regulations. HARAL LOGISTICS reserves the right to refuse transport of any item deemed unsafe or non-compliant.
We may update these Terms & Conditions from time to time. Continued use of our services after changes are published constitutes acceptance of the updated terms.
For questions about these Terms & Conditions, contact us at logisticsharal@gmail.com or 07448 943365.